To Our Readers: About This Series

DAY ONE Monday, October 12, 1998

Benefits: The Untouchables

Benefits: Who gets what

It's not what you thought

An inefficient system

When the government kicks in its share

DAY TWO Tuesday, October 13, 1998

Forsaking change: Of obstacles and bungling

Fatally flawed?

It's my job

Indianapolis: Innovation can work

Overhauling bureaucracy

DAY THREE Wednesday, October 14, 1998

When push comes to shove: Who has the upper hand?

The man Shuff shoved

Civil service managers torn between ranks

Making a case: Grievance procedure

Resetting the bargaining table

Battle to curb overtime never-ending struggle

DAY FOUR Thursday, October 15, 1998

Pulling strings: United they stand

Promises on the campaign trail

Bias on the board

Rally 'round the labor chair

FRAMES