StarBulletin.com

Call TSA for items lost at security checkpoints


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POSTED: Thursday, March 11, 2010

QUESTION: I lost my wedding ring on Feb. 21 at a TSA security checkpoint at Honolulu Airport. I think it was checkpoint 2. The last time I saw my ring was when I took it off prior to placing my items in the bins for scanning and going through the metal detector. I didn't realize that I had lost the ring until I was on the plane to Taiwan on China Airlines. I'm in Thailand with my wife now and am scheduled to return to Hawaii on April 21. Is there any way that I can find out if someone turned in the ring? I sent an e-mail to the manager of Honolulu Airport, but haven't had a response.

ANSWER: Good news: The Transportation Security Administration has a ring in its possession that appears to be yours.

In general, for information about items left behind at Honolulu Airport checkpoints or missing from checked baggage, call the TSA Lost & Found Office at (808) 831-2312.

To claim lost property, you'll need to provide a detailed description of the item and the particulars on where and when it was lost, said Tammy Mori, spokeswoman for the state Department of Transportation.

She said she relayed your information to the TSA Lost & Found Office and a ring matching your description was located.

“;It has been labeled with your name and return date to Hawaii,”; she said.

Call the office before you arrive back here, during normal business hours, to arrange for a positive identification of the ring.

If anyone loses an item inside the passenger terminals at Honolulu Airport, Mori said, they should contact the airport's Lost & Found Department at (808) 836-6683 and provide an item description and details.

If an item is lost on board an aircraft, they should contact the airline directly.

Here's a link to the airport's Lost & Found Web site for contacts to the various airlines and more information: hawaii.gov/hnl/customer-service/lost-found.

 

MAHALO

To a neighbor and gentleman for his total act of kindness. On Friday, Feb. 19, I was on my daily walk when I overexerted myself. I was recently diagnosed diabetic and take medication for both diabetes and high blood pressure. Unfortunately, two of the high blood pressure medications can cause extreme dehydration and dry mouth. On the last segment of my walk, I got into serious trouble and needed immediate help. I asked the first person I saw, a child, at a house on Manuku Street for a glass of water. After several minutes, a man came out of the house. I explained to him that I had overexerted myself and needed a glass of water right away. Incredulously, his response was, “;You take that back into the streets.”; I asked him what he meant by that and he responded, “;Take it across the street — ask a neighbor,”; then he turned and walked off. I went to a house at 84-668-A Manuku St. for a glass of water. A gentleman there promptly brought me a tall paper cup containing water and I was rehydrated and on my way again. Had he acted like his neighbor and refused the glass of water, I most likely would have been found unconscious or unresponsive on the street. I went back the next morning to thank him, but did not get his name. I am truly grateful and will always remember this experience in how I respond to people in need, especially remembering that a medical emergency can happen to any one of us. — Anita Diaz

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