Question: On Beretania Street, near the First Insurance Building on Ward Avenue, there are one-hour parking meter stalls. But the signs are confusing. The top, red-and-white sign says, “;Towaway zone 6:30 a.m.-8:30 a.m. except ...,”; while the bottom, green-and-white sign says, “;1 hour parking 8:30 a.m-3:30 p.m. Mon-Fri 7 a.m.-6 p.m. Sat except ...”; What happens after 3:30 p.m. on weekdays? I do know that you don't have to feed the meters after 6 p.m.

Answer: The meters on weekdays should be fed until 6 p.m., according to Pam Mitsumura, head of the Honolulu Police Department's Traffic Enforcement Section.

She agrees that the times of enforcement “;are indeed confusing because the sign posted seems incomplete for the hours after 3:30 p.m.”;

Mitsumura said the city Department of Transportation Services has been notified and will be checking the signs.

She pointed out there is no towing on Saturdays, and enforcement is from 7 a.m. to 6 p.m.

Q: I've called about five times to get Kupuna Loop/Kupuohi Street repaired, but they have not been repaired. Both the streets and the intersections need repairs badly. Can you help? There are actually two Kupuna Loops, but both need repair. Having moved here in November, I'm still trying to find out who to tell when we want to get things accomplished.

A: We're told a city crew did “;pothole patching”; in that Village Park area last week, so your ride should be less bumpy now.

However, there are two lanes that have ruts that can't be repaired with the usual patching method, said Tyler Sugihara, chief of the Road Maintenance Division.

Depending on the availability of equipment, manpower and asphalt, those lanes will see “;first-aid repair work,”; meaning block patching, as early as tomorrow, he said.

Block patching will require a lot more asphalt—six to eight tons—and a larger crew than pothole patching, plus use of heavy, roller equipment.

“;Although this type of repair is still considered to be a temporary repair, it should provide a much smoother driving surface than the typical pothole repair,”; Sugihara said.

The area was last resurfaced in June 1994.

Sugihara said the roadway most recently was assessed two years ago. At that time it was deemed to be in “;overlay fair”; condition, meaning the roadway was in fair condition.

But the last resurfacing involved a thin lift layer of asphalt on top of the existing roadway and probably did not involve reconstruction of the road, Sugihara said.

Although the roadway may have deteriorated since the last assessment, he said it is not on the list of roads to be resurfaced.

The Road Maintenance Division instead will provide maintenance repairs until a permanent repair can be scheduled, Sugihara said.

For problems involving city roads, facilities and services, go to the city's Complaint Office Web site, www.co.honolulu.hi.us/csd/publiccom/fixit.htm; e-mail .(JavaScript must be enabled to view this email address); or call 768-4381.

The office will forward your complaint or concern to the appropriate department and says you will get a response usually within 10 workdays.

Write to “;Kokua Line”; at Honolulu Star-Bulletin, 7 Waterfront Plaza, Suite 210, 500 Ala Moana Blvd., Honolulu 96813; call 529-4773; fax 529-4750; or e-mail .(JavaScript must be enabled to view this email address).