Question: At Kapiolani Community College there are lockers outside the bookstore, where you're supposed to put your belongings in. But these lockers don't lock. It's ridiculous to require people to put their belongings in lockers that have no keys or mechanism for locking. A lot of students carry laptops. Are they supposed to leave them in an unsecured locker? The administration should fix the lockers or change the policy, perhaps have the two guards at the entrance issue check-in numbers to students, tagging and setting aside the belongings.

Answer: There is a third option: leaving your belongings at the customer service desk inside the bookstore and getting a tag to reclaim them later.

The problem, according to Kendra Zane, manager of KCC's bookstore, is that students have walked off with the keys or broken the locks by trying to force them open.

It's now a matter of getting the locks changed and/or repaired, but when that will happen is not known. At this point there apparently are no funds to repair the lockers.

Q: I was born in Hawaii and lived in California since I was 2. The last visit was when I was 11. My daughter and her husband are taking me back for my 60th birthday in May. I was told that if I show my birth certificate at the Division of Motor Vehicles, I would be able to receive a “;kamaaina card.”; Is this true?

A: No, it's not true.

There is no official “;kamaaina”; card that you presumably are looking for to take advantage of discounts given to residents.

Out-of-staters previously were able to obtain state ID cards, giving a temporary local address (i.e., hotel addresses).

The story is that some tour operators were dropping off busloads of tourists at the state ID office, telling them to get Hawaii ID cards so they could get the kamaaina discounts.

Because of that, a state law (Section 846-28(1) of the Hawaii Revised Statutes) was enacted, requiring anyone who applies for a Hawaii ID card - including nonresidents - to put their permanent address on the ID card.

So there is no advantage anymore for tourists to get a state ID card, at least in trying to be considered a “;local.”; The ID card is simply meant for personal identification.

Q: Do you have a number we can call about a telemarketing company that keeps calling at all times, even on Sundays? I'm on the no-call list.

A: You can file a complaint with the Federal Communications Commission. Fill out Form 1088 online at esupport.fcc. gov/complaints.htm; e-mail .(JavaScript must be enabled to view this email address); call (888) CALL-FCC ((888) 225-5322) voice or (888) TELL-FCC ((888) 835-5322) TTY; fax (866) 418-0232; or write to Federal Communications Commission, Consumer & Governmental Affairs Bureau, Consumer Inquiries & Complaints Division, 445 12th St. SW, Washington, DC 20554.

For more information, see http://www.starbulletin.com/columnists/kokualine/20081109_Dial_ dilemma.html.