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Secrets to Success
Deborah Cole Micek
and John-Paul Micek






How to sell
and have fun
at same time

Part one of a seven-part series

Have you ever noticed how you just "click" with some people almost instantly, while other people seem to be a bit more challenging to get to know?

On a recent speaking tour, we found ourselves clicking with one particular sales consultant to the point where we wound up in the lobby of the Sheraton talking story for more than four hours.

This natural connection progressed into a successful, enjoyable business relationship - all without either party having to engage in traditional sales approaches.

Too many sales professionals have been trained to engage in ineffective "closing" strategies that aren't nearly as effective in creating long-lasting relationships as knowing how to build rapport, naturally.

Here's the good news: The better you become at discovering other people's preferred communication styles, the more effective you will be in communicating with all types of people.

As important as it is to know what type of communication YOU prefer, it is equally important to understand and adapt to the communication preferences of OTHERS.

By adapting your communication style, you'll successfully get your message across. You'll also leave the impression that you're someone who is enjoyable to do business with. And isn't that what we all want - to enjoy our business relationships and have fun while we work?

Each of us has a unique combination of communication styles that form our own behavioral fingerprint. When you fully understand what motivates you to do the things you do, you will be able to modify your own behavior when necessary.

Anytime we coach a professional who is struggling to get her point across, whether with her coworkers or team, we'll encourage her to take personal responsibility. It is a basic human tendency to "place blame" or think that the "other person" should adapt to us.

A true leader and master communicator will take ownership of any challenge and discover ways to negotiate through conflict or misunderstanding in order to work together more effectively.

Each of us has a "preferred" way of communicating. The quicker you discover what your prospect or client's style is, the quicker you'll be able to find solutions to their most pressing challenges.

There are a number of factors that contribute to a person's overall behavioral style including an individual's propensity toward one communication style.

In part two of this series, provide four tips that will quickly show you how to discover what type of person you are communicating with, and what is his/her preferred communication style.


See the Columnists section for some past articles.

John-Paul Micek is the lead business coach at RPM Success Group Inc. Reach him at JPM@RPMsuccess.com or toll-free at (888) 334-8151.

Deborah Cole Micek, chief executive officer of RPM Success Group, is a business success coach and life strategist. Reach her at DCM@RPMsuccess.com or toll-free at (888) 334-8151.

Read an expanded version of this article at www.GetCoachedforFree.com.



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