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Northwest to close Oahu ticket office
Northwest Airlines said yesterday that it will close all of its city ticket offices in the United States next month, including one in Honolulu, as the airline continues to aggressively cut labor costs.
Revenue from the offices has declined in recent years because of the popularity of other avenues for buying tickets, such as the company's own Web site, spokeswoman Mary Stanik said. The 25 offices employ 76 people. The number of Honolulu employees was not immediately available.
The workers will be eligible for transfer to one of five reservation centers, the airline said. Those call-in centers are in Baltimore; Chisholm, Minn.; Minneapolis, Seattle and Tampa, Fla.
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[Hawaii Inc.]
New jobs
>> Castle Foundation has hired Terrence "Terry" George as executive director. He previously served as the chief program officer of the Consuelo Foundation, where he oversaw the completion of a self-help housing project in Waianae and started the Ways to Work family loan program for low-income, working Oahu parents.
>> Hawaiian Airlines has hired David M. Webster, a corporate lawyer with more than 28 years of experience, as senior vice president and general counsel and corporate secretary. He recently served as vice president and first general counsel of A.T. Kearney, a Chicago-based $1.3 billion international management consulting firm. The airline has also hired Kirk Smith as senior director of advertising and promotion. He will manage Hawaiian's day-to-day local promotional activities and its western U.S. and South Pacific markets. He replaces Hattie Dixon, who retired in June 2003.
>> Jory Mata returns to Aston Waikiki Beach Hotel as sales manager. She will work with wholesalers and travel agents to increase domestic and international direct business at the hotel. She was previously responsible for promoting Kauai to travel agents and North American consumers in the Kauai Visitors Bureau sales department. She was also previously a reservations and front desk clerk at the Aston at Poipu Kai on Kauai from 1998 to 1999.
Promotions
>> Clyde Miyataki, a Servco veteran with 30 years of experience with the Chevy brand, has been named general manager of Servco Auto Windward, formerly known as Windward Toyota. The company is adding Chevrolet to its offerings along with a new showroom and a new dealership name.