Secrets to Success
Secrets to Success
3 simple keys to
dynamic communicationHave you ever wondered why your co-workers can't effectively communicate with you? Do you want to sell more, build better teams or manage more effectively
If you have ever answered "yes" to either of these questions, then applying the principles of what we call "dynamic communication" will work wonders for you.
Your overall success is ultimately determined by the effectiveness of your commun- ication. Whether on the Internet, over the phone or in person, business is all about people. Good communication is what makes people happy and happy people who feel understood make for profitable business.
To get you rolling on the road to dynamic communication I'd like to give you three key principles.
No. 1 >> Use a neutral language for identifying the different strengths people possess.
People respond better to words and approaches that are not charged, either positively or negatively. This approach allows them to quickly gain a deeper understanding of themselves and how they interact with others. With neutral language people can quickly appreciate how the strengths of others balance their own for an combined impact that can be three, five, even 10 times more powerful than can be achieved on their own.
Coach's note: Notice I did not mention anything about "weaknesses" or "lack." Dynamic communication depends on all parties involved being open and not defensive. To become a peak performer in any area of life, you always want to focus on your greatest strengths first. Becoming a master communicator is no different.
No. 2 >> Make others comfortable, not yourself.
Learn how to interact with others in a powerful way by matching their style of communication. Use words, voice inflection, and a pace of communication that matches the person with whom you are communicating.
No. 3 >> Approach every relationship as a win-win from the beginning.
Seek first to understand and appreciate the behavioral styles of others. Learn to partner with people rather than competing against them. One person does not have to always come out on top.
This is business, not sports. In sports there can only be one winner. In business, if the communication is effective, both parties can succeed in getting what they want. If you are always "winning" in business by beating down the person on the other side of the table, don't expect to be in business long.
Coach's "Pet Peeve" >> The old sayings that "there is only so much to go around" or "the pie is only so big" are a lie. When you destroy this old way of thinking you will immediately begin to notice yourself naturally gravitating toward win-win approaches to all relationships. The truth of the matter is that if the "pie" becomes too small for everyone at the table, someone just needs to bake a bigger pie.
If you would like to learn how you can open the door to dynamic communication — and help bake a bigger pie — I would love to share a simple four-step action report to help you. Send me an e-mail, and request the "Dynamic Communication 4-Step Action Report."
John-Paul Micek is the lead business coach
and chief operating officer of RPM Success Group. Reach
him at JPM@RPMsuccess.com or (888) 334-8151.