Kokua Line
Kokua Line
Question: Regarding the recent McDonald's scam: McDonald's said they want to hold another contest. A couple of years ago when they had a similar contest, someone told me employees could take home a whole bunch of game tickets to give to friends or distant relatives because immediate family members can't claim prizes. If employees are not monitored and can take home game tickets, what good would a new contest be? What control is there for accountability? McDonald’s game pieces
kept under tight inventoryAnswer: McDonald's keeps an inventory of the packaging that contains game pieces, and they are secured within a store, said spokeswoman Melanie Okazaki.
McDonald's has a strict policy that employees may not take game pieces, give them away or even participate in the games themselves, she said.
"If an employee is discovered to be giving away food containers with game pieces, it is grounds for termination," she said. "That's how seriously we take any breach of our customers' trust."
Q: Why is McDonald's of Hawaii advertising coupons in magazines that require an out-of-state ID to use them? I'm very upset and angry that they would want to exclude their most loyal and frequent customers by not allowing local residents to use them. Restaurant coupons should be for everyone to use.
A: The coupons are placed in selected tourist publications as an additional incentive to attract visitors as they travel around the islands, Okazaki said. Requesting an out-of-state ID allows the company to track the success of the coupons.
Residents, meanwhile, are offered daily McDonald's food promotions as well as special promotions throughout the year, she said.
Q: This is in regards to a street sign on the corner of Lunalilo Home Road and Kamiloiki Place. On one side it reads, "Kamiloiki Lp.," and on the other side, "Kamiloiki Pl." This street is listed as a "place" on street maps. I guess no one noticed it, but we go walking in the area and thought it was a bit strange.
A: We passed your observation on to the city Department of Customer Services, which referred the discrepancy to the Department of Transportation Services. A work order was expected to be issued to correct the error.
Parking solution
Regarding the problem of people parking for days in one spot on public streets: Many of the violators in my neighborhood had expired safety stickers. Chances are, the cars also had no insurance. Instead of calling police to report cars parked for over 24 hours, which had a low priority, I reported expired stickers. Police tag the car on the spot, and if the car is still there 24 hours later, it can get tagged again. We do not have much of a problem with "abandoned" vehicles in our neighborhood anymore. -- SilentDoGood of Pearl City
Auwe
To the folks whose van broke down on Thursday morning, Aug. 23, in Kailua. They parked in my yard, picked mangoes off my tree without asking permission, ate them, spit the skins into the yard, then left empty oil containers that their friends brought to fix their van. Get some class. -- Disappointed Homeowner
Got a question or complaint?
Call 529-4773, fax 529-4750, or write to Kokua Line,
Honolulu Star-Bulletin, 500 Ala Moana Blvd., No. 7-210,
Honolulu 96813. As many as possible will be answered.
Email to kokualine@starbulletin.com