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Wednesday, November 24, 1999


United Air plans
777 for Maui,
new call center

The reservations center
should employ about 200 people

By Russ Lynch
Star-Bulletin

Tapa

United Air Lines Hawaii will see its first Boeing 777 when United Airlines puts the new long-haul jet into daily service between San Francisco and Maui on Feb. 16.

And United was expected to announce another Hawaii boost today, its plan to develop a reservations center in the islands that will employ about 200 people. Sources said the call center should open next fall.

Norm Reeder, United managing director-Hawaii, said the 352-seat 777 will replace a 251-seat DC-10 on the San Francisco-Kahului route, adding 101 daily seats.

The 777 was designed to fill a size gap between the 767 and the jumbo 747.

Meanwhile, as announced earlier, United will start an additional Los Angeles-Honolulu service on Dec. 16, using a 188-seat Boeing 767.

That will bring the airline's service on that route to five flights a day.

"Mainland traffic is up substantially. This is a huge success story," Reeder said after the service increases were announced at the Hawaii Visitors & Convention Bureau annual luncheon yesterday.

Reeder said United is also seeing an increase in business from Asia and the whole Pacific area, which is a good sign for Hawaii tourism.



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