The move, to change InternetStar-Bulletin staff
service providers, is called a
Bank of Hawaii plans to shut down its electronic e-Bankoh Bill Pay service for five days later this month to switch Internet servers.
The shutdown, scheduled Aug. 18-23, means customers accustomed to paying bills via computer will have to take care of pressing bills before the shutdown.
The e-Bankoh Bill Pay program is available through the bank's e-Bankoh electronic banking service, which includes numerous banking and investing options.
It is the only feature affected by the interruption, bank officials said. Letters went out to customers recently saying bills must be paid before 8 a.m. Aug 18 to avoid inconvenience.
Bank spokeswoman Linda Chinn said the disruption could pose a "minor inconvenience" for customers.
"This is something that was part of our long-term plan to change our vendor," she said today.