Kokua Line


Kokua Line

By June Watanabe



Wednesday, December 16, 1998


100,000 callers a day
phone for golf tee time

I'm one of the guys who call every morning to get a starting time at municipal golf courses. What I want to know is, can they put a block on any particular area of time in order to prevent a guy from getting in? In other words, if a person gets through once or twice, can they put a block on that number? I have a hard time getting through.

The city has the capability to block a number, but the policy is not to do it simply because you're a frequent caller, says David Mills, the city's golf course systems administrator.

"It's the luck of the draw," he said of people calling the automated tee-time reservation number.

You're probably not getting through because there are 60,000 golfers registered with the city and about 100,000 calls daily to the 24-line reservation number.

However, the city will block out people who have misused their golf identification cards, which are needed to access the automated system, Mills said.

Misuse might include giving the card to a nonresident, for example, allowing that person to play cheaper.

Tapa

Several months ago, I lost my Social Security card. I wrote to the Social Security Administration office here in Honolulu for a new card in April. I am still waiting for their reply. Can you help me get a new card?

The local office could find no record of your request, according to spokesman Tim Walsh.

He recommended that you go to the nearest office -- either in the Federal Building, at the corner of Punchbowl Street and Ala Moana Boulevard, or in Pearl City, at 719 Kamehameha Highway -- and fill out an application for a new card.

U.S. citizens need only present a current photo ID, such as a driver's license. It should then take only 10-14 days for the new card to be sent to you, Walsh said.

Tapa

Do you have the address for Susan McDougal?

The only address we could dig up is care of her law firm, Geragos & Geragos Attorneys, 201 N. Figueroa, Fifth Floor, Los Angeles, CA 90012-2623.

Tapa

Mahalo

To David Free of Pacific Business News. After lunch on a rainy Nov. 18, I went back to my office and noticed my wallet was missing. I called the restaurant and they hadn't seen it so I assumed it was stolen. I called my bank and stopped my credit cards, etc. Then David called saying he had found my wallet on the sidewalk outside the restaurant. My checkbook, driver's license, credit cards and money were all intact. There is aloha and David Free was living proof on a rainy day. -- Doug Ross

Tapa

Auwe

To the driver of a blue Nissan truck, towing a boat on the H-1 on a dark, rainy Nov. 13. Your dog was tied up in the bed of the truck and desperately trying to get out of the rain. He could have slipped and fallen over the side. Next time, place yourself in your dog's position. -- Animal lover

Tapa

Mahalo

To Chris Lau, who works in Waialae School's School Community Center, who is always helpful and friendly and always smiles when you pass her. Auwe to someone else who always has a frown. -- Group of Waialae Parents

Tapa

Auwe

To the driver of a four-door Honda Accord. At 11:30 a.m. Nov. 19, traffic on Kapahulu Avenue at the Paki-Ala Wai intersection was stopped for a red light. The driver was stopped in the right lane makai-bound on Kapahulu, then went through the intersection on the red light. For the safety of all, I urge this driver to obey the rules of the road. -- No name





Need help with problems? Call Kokua Line at 525-8686,
fax 525-6711, or write to P.O. Box 3080, Honolulu 96802.
Email to kokualine@starbulletin.com




E-mail to City Desk


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