StarBulletin.com

Toyota stops sales of SUV


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POSTED: Wednesday, April 14, 2010

WASHINGTON » Toyota Motor Corp. is temporarily halting sales of the 2010 Lexus GX 460 after Consumer Reports issued a rare “;Don't Buy”; warning amid concerns the large SUV has handling problems that could cause it to roll over during sharp turns.

The Japanese automaker said yesterday it had asked dealers to temporarily suspend sales of the SUV while it conducts its own tests on the GX 460.

“;We are taking the situation with the GX 460 very seriously and are determined to identify and correct the issue Consumer Reports identified,”; said Mark Templin, Lexus vice president and general manager.

Fifteen GX 460s have been sold in Hawaii since December, and no complaints about the vehicles' stability have been received, said Rick Ching, president of Servco Automotive. Twenty-four unsold vehicles “;will be held until further tests are conducted,”; he said. “;The highest priority of Servco Lexus is the safety of our customers,”; Ching said. Local Lexus owners can call 839-2273 (CARE) with any questions or concerns.

The decision to stop selling the SUV is the latest blow to Toyota's tarnished safety reputation after the recall of millions of cars and trucks over gas pedals that are too slow to retract or that can become stuck under floor mats. The GX 460 is not covered by the pedal recalls.

But it reflects Toyota's attempt to respond more quickly to safety concerns after federal investigators accused the automaker of dragging its feet on recalls to address the faulty gas pedals. Toyota faces a $16.4 million fine from the Transportation Department and has until Monday to decide whether to contest the penalty or accept it.

Toyota said about 6,000 GX 460s from the 2010 model year have been sold since the vehicle went on sale in late December, and an estimated 1,600 of the SUVs are at dealerships.

Consumer Reports is closely read by many car buyers before choosing a new car or truck. In January it pulled its “;recommended”; rating on eight vehicles recalled by the automaker due to faulty gas pedals.

The magazine said the Lexus problem occurred during tests on its track. In a standard test, the driver approached a turn unusually fast, then released the accelerator pedal to simulate the response of an alarmed driver. This caused the rear of the vehicle to slide outward.

In normal cases the electronic stability control should quickly correct the loss of control and keep the SUV on its intended path. But with the GX 460, the stability control took too long to adjust, which could cause a rollover accident if one of the sliding wheels were to strike a curb or another obstacle, said Gabriel Shenhar, Consumer Reports' senior auto test engineer, who was one of four testers who experienced the problem.

The magazine said it is not aware of any reports of the GX 460 rolling over. It tested two separate vehicles, both of which experienced the problem, but neither rolled over.

The warning label on the model will remain until Toyota addresses the handling issue with the seven-seat SUV.

Templin said in a statement he was “;confident that the GX meets our high safety standards,”; and said Toyota's engineering teams were testing the GX using Consumer Reports' specific parameters. Lexus will provide a loaner car for any customer who bought a 2010 GX 460 and is concerned about driving the vehicle, Templin said.

Customers who have questions or concerns about the GX 460 can call Lexus at 800-255-3987.