Unwanted calls on car warranty are investigated


POSTED: Thursday, February 26, 2009

Question: We keep getting calls from a company about our car warranty. We've told them to stop calling, but they don't. Can you tell us what to do?

Answer: Call the state Office of Consumer Protection at 587-3222 or file a complaint online at http://www.dcca/ocp.

As we reported last year - archives.starbulletin.com/2008/03/24/news/kokualine.html - the office had received numerous complaints about alleged vehicle warranty scams tied to apparent violations of the federal “;Do Not Call”; law.

We were told the investigations are continuing and that no details could be given.

Complaints about the calls - as well as letters and postcards - have been reported nationwide for more than a year, and investigations are going on in several states.

However, the callers and calls reportedly have been difficult to trace, often leading to nonworking numbers.

Q: Whom do we call to report a nonworking stoplight on Kalanianaole Highway?

A: Call the state Department of Transportation's hot line, 831-6714.

Ala Wai K-9 Park

No decision has yet been made following a recent meeting between officials with the city Department of Parks and Recreation, the McCully/Moiliili Neighborhood Board and the Ala Wai K-9 Playground Association regarding a temporary off-leash dog park (see “;Kokua Line,”; Feb. 9).

The meeting dealt mainly with options for the temporary park, said Sandy Edrich, chairwoman of the Ala Wai K-9 Playground Association.

Parks officials indicated they either would have an answer within the next few weeks regarding opening a temporary park or would come back with further questions about the logistics of setting up the park, she said.


To the officer in charge of those directing traffic on King and Piikoi streets at approximately 10:15 a.m. Feb. 17. He showed his lack of professionalism by loudly reprimanding a fellow officer directing traffic in the middle of the intersection, then yelling at an elderly gentleman, who obviously had back problems and was walking as fast as he could. He yelled at the man to “;walk faster; I got traffic backing up.”; What's disturbing was that the traffic was already backed up. So what's his problem? - Disturbed Observer

You provided more details, which we passed on to the Honolulu Police Department.

District officers looked into your complaint and were told that “;the scene was large and noisy”; when officers arrived.

“;They were trying to shut down lanes and assist pedestrians in getting to safety,”; spokeswoman Michelle Yu said. “;It is likely that the sergeant (in charge) was yelling to be heard above the commotion.”;

She said none of the officers remember anyone yelling at an elderly man, “;but the officers will be reminded to be more aware of their actions.”;


Write to “;Kokua Line”; at Honolulu Star-Bulletin, 7 Waterfront Plaza, Suite 210, 500 Ala Moana Blvd., Honolulu 96813; call 529-4773; fax 529-4750; or e-mail .(JavaScript must be enabled to view this email address).