Kokua Line

By Gregg K. Kakesako

Friday, September 6, 1996


GTE still plugging gaps
in digital phone service

I am wondering when Hawaiian Tel will bring their telephone services in the Ewa area into this decade.

I pay good money every month at a rate similar to other areas in the United States for telephone service and would expect a reasonable level of technology, equipment and service.

Every call I make is slow while I listen to a machine convert my dialing input back to the old pulse dialing to leave the area.

Cal Tadaki, GTE Hawaiian Tel spokesman, said the 1,550 customers in the Keahi area whose prefix begins with 499 will be converted from analog switching centers to a computerized digital system beginning Friday.

Notices have been sent to customers in this area since March announcing the conversion and the new services that will be available. Tadaki said the conversion will take place without inconveniencing anyone.

Keahi, which encompasses Iroquois Point, is one of five remaining areas that need to be updated.

The others include: Kaaawa, whose 1,000 customers will be converted in April 1997; Kaneohe, with 18,000 customers to be converted in April 1997; Pearl City, with 15,000 customers to be converted in September 1997; and Wahiawa, with 11,000 customers to be converted in October 1998.



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