Hyundai dealer closes and puts driver in a spot
After I received a letter stating that Evolution Hyundai closed March 25, I wrote to Hyundai Motor America requesting information about any other authorized service center in Honolulu. The customer service representative said they were not notified about Evolution Hyundai's closing until they got my letter. I purchased an extended warranty from Evolution Hyundai when I bought my car in 2007. Can I get my money back for the extended warranty? I was told the warranty was not in Hyundai Motor America's database.
Answer: Since it appears your extended warranty is not with Hyundai Motor America, you should check the paperwork/contract provided by Evolution Hyundai, advises Gordon Ito, chief deputy insurance commissioner for the state Department of Commerce and Consumer Affairs.
If the name of the warranty company can be identified, you should contact that company about the possibility of a refund, he said.
Ito said you are welcome to call or visit the Insurance Division, and someone can help review the paperwork to try to identify the company that issued the extended warranty.
Call 586-2790 for more information or e-mail Insurance@dcca.hawaii.gov.
We were not able to find out why Evolution Hyundai suddenly shut down after opening just last year on the site of the former Kalihi Shopping Center.
To Eugene Lee, director of the city Department of Design and Construction, regarding his response to the concern about concrete being poured over grass in Waikiki ("Kokua Line," April 15). Every retailer along Kuhio feels the pain of poor design of sidewalks in Waikiki. Sprinklers were repaired prior to installation of cement areas where grass was removed. They could have just as easily been repaired for grass as well as the trees. Now the new concrete can finish killing the trees. My business offered to maintain grass as part of our own landscape but could not get a response from officials.
Then one day, without notice, the grass was gone. When a business in Waikiki gets a building permit, the first requirement is a variance that states, among other things, an owner must hold the city harmless for any and all lawsuits and accidents. If any part of a sidewalk is repaired or replaced, it must be in the useless random quartz stones. City decision-makers should be on these sidewalks during a rain to see the uneven and slippery stones.
When a business replaces a walkway, a certain slip-resistant quota must be met. Not the case with city jobs. The way the tiles are installed and the grout laid results in additional traps for water and safety hazards. As for buses and taxis stopping on the street to let passengers off, taxis rarely stop on the street, and buses are even rarer. Tour buses use side streets, and city buses use assigned stops that have reinforced sidewalks and concrete pads. -- Harry Harris, general contractor
Got a question or complaint?
Call 529-4773, fax 529-4750, or write to Kokua Line, Honolulu Star-Bulletin, 500 Ala Moana Blvd., No. 7-210, Honolulu 96813. As many as possible will be answered. E-mail to firstname.lastname@example.org
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