First Hawaiian gets Seven-Eleven ATM contract
First Hawaiian Bank has replaced Bank of Hawaii as the exclusive ATM vendor at all Seven-Eleven stores statewide.
The state's largest bank said yesterday it has completed installing ATMs at the isle retailer's 56 convenience stores. As part of the agreement, the companies said they will conduct joint promotions "to add even more value to the Seven-Eleven shopping experience."
"We feel this partnership with the state's largest bank is one that will be welcomed by our customers," said Seven-Eleven Hawaii Inc. President Glenn Nagatori.
Paul Takaki, services buyer for Seven-Eleven Hawaii, said the decision to switch banks was "a business decision" and that Bankoh's contract ended at the beginning of November. Takaki said it took just over two weeks to switch the ATMs.
Seven-Eleven Hawaii, formed in December 1989 as a subsidiary of Seven-Eleven Japan Co. Ltd., has stores on Oahu, Kauai, Maui and the Big Island.
First Hawaiian said the addition of the Seven-Elevens will give the bank 278 ATMs in Hawaii, Guam and Saipan.
"Our customers will have added convenience thanks to Seven-Eleven's wide geographical coverage throughout the state," said Don Horner, president and chief executive of First Hawaiian.
Bank of Hawaii, the state's second-largest bank with $10.6 billion in assets, still has the most ATMs systemwide with roughly 400.
"We apologize to the customers who may be inconvenienced by the change," Bankoh spokesman Stafford Kiguchi said. "Our contract with Seven-Eleven expired and Seven-Eleven elected to go with another ATM provider."
Kiguchi noted that Bankoh has at least two ATM locations within a mile of each of the Seven-Elevens. He also said that Bankoh is close to announcing new partnership locations with different retailers.