Visitors allowed into Punchbowl until closing
My son traveled from Brazil to pay respects to my father, who is buried at the National Memorial Cemetery of the Pacific, Punchbowl. But the guard would not let him in, saying it was too close to the 6:30 p.m. closing time. There were people still in the cemetery, but they would not let anyone else in. Is there a formal policy about this or was the guard acting capriciously?
Answer: The security guard was wrong and was reprimanded, according to a Punchbowl official. Your son should have been allowed in up to 6:30 p.m.
Alan Sumitomo, support services supervisor for Punchbowl, said he already had spoken to someone about the situation, apologizing many times for what happened.
The Punchbowl cemetery is staffed by contract security guards. In this case, the guard on duty thought that everyone had to be out by 6:30 p.m., Sumitomo said.
The cemetery's gates are open from 8 a.m. to 6:30 p.m., March 2 to Sept. 29, and from 8 a.m. to 5:30 p.m., Sept. 30 to March 1.
Visitors are allowed in until the closing hour, when the gates are closed, Sumitomo said. Guards are then supposed to go through the grounds to inform people that the cemetery was closed and they are to meet at the main gate, where they would be let out by a worker.
Q: I keep hearing about Castleberry's products that need to be removed from store shelves because of the risk of botulism. I have yet to see the list of 90-plus items affected in either the Star-Bulletin or Advertiser. It would be a great public service if the Star-Bulletin would list all the products so we could clip it out and look for it in our pantry. Not all products carry Castleberry's name. For example, Cattle Drive products don't say they're manufactured by Castleberry's. Can you help?
A: For a complete list of products involved in the recall, check online at www.castleberrys.com/news_productrecall.asp.
Castleberry's Food Company says consumers with questions about the products or refunds may also call a toll-free hot line at (800) 203-4412.
In the United States, the potentially contaminated canned meat products bear the brand labels of Austex, Best Yet, Big Y, Black Rock, Bloom, Bryan, Bunker Hill, Castleberry's, Cattle Drive, Firefighters, Food Club, Food Lion, Goldstar, Kroger, Lowes, Meijer, Morton House, Paramount, Piggly Wiggly, Prudence, Southern Home, Steak 'n Shake, Thrifty Maid, Triple Bar Ranch and Value Time.
The canned products cited are of specific sizes, with certain "best by" and code dates. They include hot dog chili sauces, beef and/or chicken chili with and without beans, corned beef hash, beef and chicken stews, barbecue pork, sausage gravy and creamed chip beef gravy.
Castleberry's also is asking consumers to discard Natural Balance Eatables dog food, although no illnesses have been reported or linked to these pet products.
Got a question or complaint?
Call 529-4773, fax 529-4750, or write to Kokua Line, Honolulu Star-Bulletin, 500 Ala Moana Blvd., No. 7-210, Honolulu 96813. As many as possible will be answered. E-mail to email@example.com
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