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Secrets to Success
Deborah Cole Micek
and John-Paul Micek
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The leading factor of influence
Part one of a two-part series
YOU can know all the laws of influence, all the tricks of the trade, but, if you don't follow the No. 1 law of influence, you might as well flush all the books on influence strategies down the toilet.
What is this critical factor in influencing others?
Let me first share a brief story with you so you can see how this law works:
KEIKO was searching for a contractor to remodel her kitchen. After careful research on the Internet, she selected her two favorites.
Tommy arrived on time. He asked her dozens of questions, such as how large she wanted her new addition to be and what the most important features she wanted included.
When Keiko asked him how quickly he could get started, he gave her an estimated date. Unfortunately, it was a date past the time she really wanted her new kitchen completed. Although the estimate was higher than she anticipated, Tommy explained that she would have everything she ever wanted in her new kitchen. The quality of his craftsmanship and materials were guaranteed for the next 50 years. Before he left, he said to Keiko, "I take pride in every kitchen I've ever created."
Respectfully thanking Tommy for his time, Keiko walked him to the door and waited for the second contractor to arrive.
Three hours past the time Steve was supposed to be meeting with Keiko, contractor No. 2 called from his mobile phone, only to have the call dropped as he was explaining, "Wow! Time just got away from me! I should be there in about ..."
Pushing the volume up on her phone, asking, "Can you hear me now, Steve?" Keiko realized the call was dropped, so she went outside to tend to her garden in anticipation of Steve's arrival.
Another two hours passed with no call back from Steve. Keiko went inside the house to make dinner for her son.
By early evening, she finally heard back from Steve, asking if he could come right over. Consenting, she set up a new appointment for an hour from then.
Steve arrived late, but with an impressive, four-color brochure about his company. He gave the old kitchen a quick look, and asked her what her budget and deadline was.
Seconds after Keiko described why she wanted the project done as soon as possible, Steve nodded his head, and assured her he could get it done by then, no problem. He left her with a quote that was well below her budget for the project, and told her that if she sends in the signed contract with a check before the end of the week, he'd knock off an extra 10 percent.
Who did Keiko choose? Find out in next Sunday's column. In the meantime, post your answer at: InfluenceCode.com
John-Paul Micek is the lead business coach at RPM Success Group Inc. Reach him at
JPM@RPMsuccess.com or toll-free at (888) 334-8151.
Deborah Cole Micek, chief executive officer of RPM Success Group, is a business success coach and life strategist. Reach her at
DCM@RPMsuccess.com or toll-free at (888) 334-8151.