Wednesday, November 24, 1999

United Air plans
777 for Maui,
new call center

The reservations center
should employ about 200 people

By Russ Lynch


United Air Lines Hawaii will see its first Boeing 777 when United Airlines puts the new long-haul jet into daily service between San Francisco and Maui on Feb. 16.

And United was expected to announce another Hawaii boost today, its plan to develop a reservations center in the islands that will employ about 200 people. Sources said the call center should open next fall.

Norm Reeder, United managing director-Hawaii, said the 352-seat 777 will replace a 251-seat DC-10 on the San Francisco-Kahului route, adding 101 daily seats.

The 777 was designed to fill a size gap between the 767 and the jumbo 747.

Meanwhile, as announced earlier, United will start an additional Los Angeles-Honolulu service on Dec. 16, using a 188-seat Boeing 767.

That will bring the airline's service on that route to five flights a day.

"Mainland traffic is up substantially. This is a huge success story," Reeder said after the service increases were announced at the Hawaii Visitors & Convention Bureau annual luncheon yesterday.

Reeder said United is also seeing an increase in business from Asia and the whole Pacific area, which is a good sign for Hawaii tourism.

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