Kokua Line
Kokua Line
Why has there been quite a delay in the mail going in and out of Los Angeles? I received an envelope, mailed on Nov. 5, on Nov. 12. I sent an envelope to L.A. on Nov. 4 and it was received on Nov. 14. They were just ordinary correspondence. Marks, coding on mail
can be clues to a delayThere have been no major problems or complaints about mail between Hawaii and Los Angeles, said U.S. Postal Service spokeswoman Felice Broglio. Still, "We certainly apologize for the inconvenience," she said.
In fact, Los Angeles has a 94 percent performance record, which means that 94 percent of the time, first-class letters between Hawaii and L.A. get to their destination within three days, she said.
"We've done a lot of improvements (in L.A.) in terms of getting the mail in and out in a timely manner," she said. She couldn't guess what might have happened in your case, although sometimes, postal officials can figure out what went wrong by looking at the different marks and bar codes on an envelope.
If you want to pursue this, call 1-800-275-8777 and ask to speak to someone in the Honolulu Consumer Affairs Office. "They'll try to figure out if there was something that can be corrected," Broglio said.
A few weeks ago, I read about a stamp with wreaths. Do you have any information?
In September, the U.S. Postal Service issued two holiday stamps for 1998.
The Holiday Contemporary Stamps feature four wreaths, each representing a different U.S. region: a Victorian wreath with pomegranates and poppy pods for the Northeast; an evergreen wreath with cedar and holly leaves for the Northwest; a chili-pepper wreath with corn husks for the Southwest, and a tropical wreath with orchids and anthuriums for the Southeast.
The 32-cent special stamps are available in self-adhesive panes of 20, booklets of 10 and vending machine booklets of 15.
The Holiday Traditional Stamp this year is the "Florentine Madonna and Child," portraying a 15th-century sculpture created by an unknown artist in Florence, Italy. It is available in self-adhesive books of 20.
For the past six months, whenever I get a haircut, there is no sanitation going on with combs, scissors or trimmers. The last time, one stylist finished with the trimmer and handed it to my stylist, who then used it on my neck. Doesn't the Department of Health say those things are supposed to be sanitized? If so, it's not happening. . . .
The Department of Health's sanitation branch will check your complaint. Call 586-8000.
To the couple in the blue sports utility vehicle at the Oct. 23 Wahine volleyball game at the Stan Sheriff Center. We had to abruptly stop while crossing the parking lot when you sped over the speed bumps. You waved us to cross, then yelled at us to hurry up. People witnessed your rude behavior and got your license number. Is it worth running down people to get out of the lot? -- No name Auwe
To the young men who helped my husband and me when I fell near the Convention Center on Friday Nov. 6. They showed the true aloha spirit. -- No name Mahalo
To the numerous drivers who cut in line to take the Dillingham exit from the H-1 Freeway in the morning. An obvious resolution to this would be two lanes exiting onto Dillingham. Has the DOT considered this? Just some road paint would do the trick. -- S.C. Auwe
Need help with problems? Call Kokua Line at 525-8686,
fax 525-6711, or write to P.O. Box 3080, Honolulu 96802.
Email to kokualine@starbulletin.com
