

I live on St. Louis Heights, where they have several bus stops designated for handicapped people also. This prohibits parking because they have red marking for 100 yards. Whom can I speak with to remove a bus stop because I know there is one near my house that is not being used. This would alleviate the neighborhood's parking problems. See Neighborhood Board
to urge bus stop changesIn your case, the advice is to work with your Neighborhood Board.
That's because the issue of the location of bus stops has a long and involved history on St. Louis Heights, said Glenn Moir, operations planner with the city Public Transit Authority.
City bus officials have provided the community with information, but have asked the Neighborhood Board and other community leaders "to come up with a local compromise," he said.
The problem is that you may want to eliminate or relocate a stop that another neighbor finds necessary. For example, Moir noted, there are three stops that are fairly close together on St. Louis Drive, but each one is near a very steep feeder street. The stops are meant to accommodate residents on those streets.
In general, however, if you have questions, complaints or suggestions about bus stops, you can call Moir at 527-6397. By district, call 523-4582, Honolulu; 527-6345, Waianae/Leeward; 527-6394, Central/North Shore/Windward.
In January, I asked for help in getting a response from the state Child Support Enforcement Agency, which hadn't answered letters I sent in August, September and November. You said someone would get back to me. I still haven't heard anything about why my ex-husband isn't being made to pay more than $5,000 in child support payments. They're supposed to be my advocate and enforce the payments. What's going on? More is going on than you think, an official said, but not as much as you and thousands of others would like.
Now, as in January, the problem remains a short-staffed agency besieged with cases.
In 1990, the agency had 165 positions and 54,085 cases, said assistant administrator Allen Kanno.
There are now only 153 positions, 30 of them vacant because of budget cuts, and 87,800 cases.
At the very least, you should have gotten a computer-generated acknowledgment of your letters, Kanno said. Because of complaints like yours, two people have been assigned to handle complaints. Kanno noted the Catch-22: "If we weren't backlogged, we wouldn't get so many complaints. But because of the complaints, we have to put people on complaints (and away from case loads)."
In the meantime, he said, "Even though it looks like we're not doing anything, in the background, a lot of things are going on," such as working with the Labor Department, checking with employers and sending orders for income withholding.
Your case was investigated, but the news is not good. Although an income withholding order was placed on your ex-husband's paycheck, his employer is his mother, who said he was not now working.
"If we had enough people, we could stake out the employer," Kanno said. But "we're kind of at the mercy of employers. We're pretty sure he's not getting legally paid," Kanno said, but proving he's getting paid otherwise is another matter.
He said you may have to hire an attorney to pursue this. He sympathizes but said there's not much the agency can do if the noncustodial parent claims no income.
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