
Name: Mark James
Age: 42
Position: Regional manager, All Pacific Mortgage Co.
First job: Dole pineapple picker
Favorite pastime: Paddle tennis, golf and swimming
"A lot of people are reluctant to discuss their finances face-to-face with loan officers or realtors so we are using a program so people can call in 24 hours a day and pre-qualify (for a loan) on the telephone," James said.
The program, called Mortgage Connection, began last month in Hawaii. Callers answer 10 questions, punching in personal finance data using a touch-tone phone.
James has been vice president and Honolulu branch manager at All Pacific Mortgage since 1989. He also worked 10 years for the Mason-McDuffie and Weyerhaeuser mortgage companies in Hawaii.
All Pacific is a division of Inland Mortgage Corp., which has offices in 26 states.